With the ICC Cricket World Cup 2019 under-way, CricketNext has been offering real-time updates with its own Facebook Messenger Chatbot to cricket lovers. The CricketNext ChatBot will help fans receive LIVE scores, latest off-the-field trivia, videos, photos, match schedules and team rankings.
Subscription touch points have been created on web and wap pages. Once subscribed to the Bot, users will be allowed to explore data on their own. Alternatively, it can also trigger a conversation during important cricket events to encourage users to explore various options within the bot. Clicking on each option will provide content links in the chat which will redirect users to the website/wap. The bot will also act like an alert for cricket fan users who want updates on the go.
Maruti Indoria, Business Head- CricketNext, says, “With a view to provide fans with an unmatched and unparallel experience during the World Cup, this Bot has been created to engage with users on a continuous basis. This cutting-edge initiative taken by CricketNext will provide a cricket enthusiast with analytics-driven regular updates and uninterrupted news, ensuring that they don’t miss a single minute of the action during the tournament. We have invested in technology to enhance the experience of the avid CricketNext follower.”